I didn’t feel like re-blogging it, because it was loooooooooooooooong, (and I’m going to be long too here) but I just saw this post about Aywas, and how they like the site, but so much stuff is broken, especially the bits that don’t require money to play, and that the people running it are…
I’m going to play Devil’s Advocate for a moment.
I get what you’re saying but personally, I’d be more inclined to put money into Aywas if the issues were fixed — or at least not swept under the rug. Things are becoming buggy and being disabled without so much as a warning, there’s no communication and the site has no idea what’s going on. Aywas is quickly becoming a site with little to do other than the forums and customs — and adventure, which quickly gets repetitive and boring, but that’s just my opinion on that one.
If nothing’s being fixed my thought is: What am I spending my money on the site for? I’m not really playing actively anymore, but I would have bought things during sales and such if I thought there was any point in me doing so. I don’t think I have ever spent real money on Aywas (except to commission artists I think).
I spent a ton of money on Subeta when I played and damn that site was buggy to all hell. Why? Because it was paid attention to. It may have taken a little while to fix, but it WAS fixed — or at the very least we got a “Sorry! We’re working on it.”
Whereas with Aywas it just kinda happens and people stumble upon it themselves, and then the feature gets forgotten about. So many features that have bitten the dust (gardening, anyone?), been disabled, or just plain aren’t working because of wonky coding that isn’t being fixed.
It’s not really just about the code either. I never enter contests on Aywas because there’s so many outstanding contests that just get forgotten about. The site itself could really use a to-do list.
So I’m not very inclined to spend money on Aywas because of everything that gets forgotten about/the lack of features being fixed, or at the very least, the lack of transparency about it. No one knows what’s being worked on, if X feature will ever come back, if X contest will ever be judged…
Don’t get me wrong, I think Eri’s doing a fantastic job with what she’s got to work with — she’s a sweetheart, but the site has a looot to come back from and it’s understandable for people to be iffy on spending real money when there’s very few signs of that happening.
I honestly can’t speak to most of what you’ve said. Remember, I’ve been playing for about a week. I don’t know who Eri is. I’ve neither seen nor participated in a contest. I know nothing about what gardening is or what it used to do. I can only speak about what I have personally seen, and what I’ve seen suits me well enough for now.
My post wasn’t particularly about what Aywas needs to do to become a better site. Obviously they’d be a better site if they fixed their bugs. I’m sure they’d be a better site if they addressed some of what you’re talking about too. That’s not really the point.
My post was about the expectation that the people who run the site have some obligation to cater to people who aren’t paying them money. They do not.
They have no obligation to anybody, frankly. Players aren’t owed anything just for playing, and for their money they are owed only what the site promised directly. If they say GP costs $.99, then they need to charge you $.99 per GP, and that if the shop says an item costs 1GP to buy they need to take only 1GP out of your account. Ie. they are obligated to not actually scam anybody outright. Other than that, they can do whatever they like, and players can stay or leave as they like, and if they’re really screwing everything up, well then people will mostly leave, and if they’re really doing mostly okay then people will mostly stick around. That’s how it works.